Topics: Future Tense - Full program podcast
Civic engagement or civic participation , according to the American Psychological Association , is "individual and collective actions designed to identify and address issues of public concern".  It can be defined as citizens working together to make a change or difference in the community. Civic engagement includes communities working together in both political and non-political actions. The goal of civic engagement is to address public concerns and promote the quality of the community. 
A Civic Engagement reform arose at the beginning of the 21st Century after Robert Putnam 's provocative book, Bowling Alone , brought to light changes in civic participation patterns. Putnam argued that despite rapid increases in higher education opportunities that may foster civic engagement, Americans were dropping out of political and organized community life. A number of studies suggested that while more youth are volunteering, fewer are voting or becoming politically engaged. 
At the global level, for instance, a diverse group of 37 online volunteers from across the globe engaged in 4 months of intense collaboration with the United Nations Department of Economic Affairs (UN DESA) to process 386 research surveys carried out across 193 UN Member States for the 2014 UN E-Government Survey. The diversity of nationalities and languages of the online volunteers  —more than 65 languages, 15 nationalities, of which half are from developing countries—mirrors perfectly the mission of the survey.